Have you ever been in a situation where you felt like your voice was unheard, neglected, disregarded? Unfortunately, this is the case for millions of hospital patients around the world, whose feedback and comments are not being adequately acknowledged. Care aims to support health care centers in understanding and improving the patient experience without needing much manual effort.
Care lets patients input reviews in a multitude of languages and uses text analysis to figure out the sentiment of the review along with some keywords (or main points) extracted from the text. Hospitals can then improve their services by briefly looking over the reviews that they’ve accumulated over time, providing patients with better quality experience and ultimately improving their health and well-being, so that no patient will ever have to feel unappreciated and unsatisfied with their healthcare again.
Now available for free on the App Store.
Care lets patients input reviews in a multitude of languages and uses text analysis to figure out the sentiment of the review along with some keywords (or main points) extracted from the text. Hospitals can then improve their services by briefly looking over the reviews that they’ve accumulated over time, providing patients with better quality experience and ultimately improving their health and well-being, so that no patient will ever have to feel unappreciated and unsatisfied with their healthcare again.
Now available for free on the App Store.
Vivian ChengVivian is a high-school senior passionate about engineering, CS, and public health, specifically using current advancements in technology to solve problems in the field of healthcare. She has extensive involvement in outreach, especially through robotics, Team HBV, music, and app/website development; her hope is to use what she genuinely cares about to reach out to those in need on an international level. She created the iOS app, Care, during the Make School Summer Academy in 2016. Outside of academics, she enjoys playing the piano, erhu, and gaohu, playing badminton, doing Chinese calligraphy, and chilling with her guinea pig.
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